SwapSwop Reviews

SwapSwop has an overall rating of 4.9 based on 105 reviews. Customer feedback on SwapSwop is mixed: SwapSwop reviewers highlight positive aspects like user-friendly interface, diverse product offerings, efficient customer service, which strongly appeal to eco-conscious consumers, budget-savvy shoppers, individuals seeking unique items. However, SwapSwop is often criticized for its limited payment options, occasional shipping delays, higher fees for certain swaps.

4.9/5.0

105 reviews

5 Stars

89

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All SwapSwop Reviews (105)
JacksonBrooks
February 14, 2023
"Great Experience"
Fast and easy-to-navigate platform, affordable charges, and it works perfectly. Excellent service, and I really hope it keeps up this way.
DuaneTucker
January 17, 2023
"Still waiting on that refund..."
I messed up when I tried to send some tokens for an exchange and ended up using the wrong network. They were quick to offer a refund, which I took. But here we are, over 2 months later, and there's been no movement from them, plus they’re not replying to my emails. This kind of behavior feels really immature.
3/2/2023: No word from their customer service, still crickets.
6/2/2023: Finally, after 3 months, my issue is resolved. Appreciate the service, so I’ll bump up my rating now.
HaroldFields
January 09, 2023
"Rarely Do I Rate"
I hardly ever rate anything, but when a business makes it super easy for me to convert a big amount without all the hassle that other platforms create, I’m really grateful. The support is incredibly quick too, and they truly want to resolve any issues. You don’t come across companies like this every day. They really put customers first. Thanks a ton for everything you do!
DustinHolland
December 01, 2022
"Awesome exchanger with top-notch service!"
When Morphtoken started acting shady and went offline, I was on the hunt for a new option and stumbled upon swapswop.

I've been using this platform for over a year now to swap cryptos without revealing my identity.

Even for larger amounts like 5000€ in a single go, the process is seamless and I never have to worry. Throughout my time using it, only one transaction got delayed, but the coins were returned to my wallet in full within two hours after I reached out to customer support.

So yeah, swapswop really delivers and offers excellent service too.
Moore26
October 17, 2022
"Fantastic Support"
I've never been let down by this exchange. There was just one time I ran into a problem, but the support crew fixed it up real quick. It's totally anonymous; the only time you gotta provide any info is when you reach out for help. Fingers crossed this service stays up and running, 'cause I'm planning to stick with it for the long haul.
angrypeacock184
September 30, 2022
"A Loyal Swapswop Customer"
I've been using swapswop for quite a while now, and they've consistently impressed me. The speed of transactions is super fast, and their prices are among the most competitive out there. Whenever I've had to reach out for help because of mistakes on my part, their customer service has been really prompt and supportive. I’d totally give them a 10 out of 10!
VickiMorales
September 25, 2022
"Top DEX Platform"
This swapping service really gets the job done. While I don’t need help often, when I do, their support is quick and on point. The rates they offer are way better than a lot of other options I looked into. They've definitely become my go-to DEX.
EdgarGilbert
August 22, 2022
"Awesome for switching chains"
I’ve moved from CoinBase to Harmony, then from Stellar to Harmony, and back from Harmony to Stellar, plus from Stellar to Avalanche (and the other way around) without any problems. I’ll keep using it down the line without a doubt. Good folks!!!
MarcusPowell
June 28, 2022
"I mistakenly sent my deposit to the wrong chain..."
I mistakenly sent my deposit to the wrong chain... I reached out to these folks and they got back to me right away. They clarified my mistake and informed me that it could take up to 24 hours for my funds to be retrieved and sent to my chosen wallet - and they came through! It's awesome to have discovered an online crypto service that shows such integrity. I’m definitely gonna keep using them.
AlexanderCrawford
May 31, 2022
"Awesome Service!"
These folks are amazing! I've been using their services for about a year now and haven't run into any issues. The only thing to note is that they sometimes hold onto your funds a bit longer to maximize their profits when the market's in your favor, but hey, that's just how businesses operate. Margarita from customer support is fantastic! When I had a minor problem, it was sorted out super quickly, and they even followed up with me afterward to ensure I was completely happy.
Vickie.Bates
May 12, 2022
"Awesome Experience"
Awesome, the whole buying process was seamless.
angrygorilla730
May 09, 2022
"Reliable service every time."
I’m definitely gonna keep using SwapSwop. This time, I exchanged XLM for USDT (TRC20).
FeleciaPayne
May 06, 2022
"Second Experience with SwapSwop for LTC to..."
This is my second go with SwapSwop to exchange LTC for XMR, and it works like a dream! I gotta admit, I was a tad nervous the first time around.
Mohammadabou
April 14, 2022
"Performed perfectly as expected"
It did just what I was hoping for.
KurtPrice
April 06, 2022
"Impressive Exchange - Totally Reliable"
I've relied on this platform for several transactions. They handled all the exchanges promptly. The site is straightforward, making it simple to see what you'll end up getting deposited. Appreciate the top-notch service!

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SwapSwop Q&A

Is Swapswop.io a scam or a legit company?

RebeccaRussell
September 11, 2020

“I always receive a response to a support request within 10-15 minutes. It can be seen that the support operators are focused on solving problems, not texting. As far as I know they are registered in Estonia.”

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